Receptionist - State Farm Agent Team Member

Janet Romero; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

A leading insurance agency is looking for a highly organized Receptionist to join their team in Florida. The ideal candidate will greet customers, manage appointments, and maintain records while providing exceptional customer service. This role offers growth opportunities in a supportive environment, with competitive salary and benefits like paid time off. Applicants should have relevant experience and strong communication skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Committed to contributing to a positive workplace.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Provide excellent customer service.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Coral Springs - FL

• Opportunity for advancement
• Paid time off

ROLE DESCRIPTIONS

State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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