Receptionist - State Farm Agent Team Member

Robin Fisher - State Farm Agent; Titusville (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Advancement opportunities

Paid time off

Training & development

Company parties

Job summary

Robin Fisher Insurance is a State Farm agency in Titusville, FL seeking a friendly front desk receptionist to greet clients, manage calls, schedule appointments, and maintain records while learning insurance products and services.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations, CRM use, and basic Microsoft Office tasks to support the team and deliver excellent customer service.

Qualifications

• Experience in a receptionist or front-desk role.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Licensing: an insurance 4-40 is required.

Responsibilities

• Greet customers in person and by phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Sales conversations

Organizational skills

CRM familiarity

Microsoft Office

Education

Insurance 4-40 license

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ROLE DESCRIPTION

Robin Fisher Insurance is a leading State Farm Insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a front desk receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Licensing: an insurance 4-40 is needed for the position