Receptionist - State Farm Agent Team Member

Scott Clayton - State Farm Agent; St. Louis (MO); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid time off

Company parties

Opportunity for advancement

Commissions

Competitive salary

Job summary

Scott Clayton - State Farm Agent is seeking a friendly, organized receptionist to join our insurance team in Missouri. You will greet customers, handle calls, schedule appointments, maintain records, and support sales opportunities with A/B customers, while delivering outstanding service.

Ideal candidates are detail-oriented, proficient with Microsoft Office and CRM systems, and comfortable discussing insurance options to meet client needs.

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and route to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Customer service

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Commisions
• Opportunity for advancement
• Paid time off
• 401(k)
• Company parties
• Competitive salary

ROLE DESCRIPTION

Scott Clayton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.