Receptionist - State Farm Agent Team Member

Brady Schroeder - State Farm Agent; Springfield (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Brady Schroeder - State Farm Agent in Springfield is seeking a receptionist to welcome customers, answer calls, schedule appointments, and maintain organized records.

You will engage with clients, identify opportunities to discuss insurance options, and collaborate with team members to deliver exceptional service in a busy, supportive workplace.

Qualifications

• Prior receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to discuss insurance options with customers.
• Proficiency with basic computer skills and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with admin tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

ROLE DESCRIPTION:

Brady Schroeder - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.