Receptionist - State Farm Agent Team Member

Juan-Barcenas---State-Farm-Agent; Springdale (AR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Signing bonus

401(k)

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Job summary

Juan Barcenas - State Farm Agent is seeking a friendly receptionist to greet customers and manage front-desk operations. You will handle in-person and phone inquiries, schedule appointments, and maintain customer records as part of a collaborative insurance team.

The role involves engaging with prospective and existing customers to discuss insurance options while delivering excellent service and support for daily administrative tasks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Health insurance
• Paid time off
• Signing bonus
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free food & snacks

Role Description

Juan Barcenas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.