Receptionist - State Farm Agent Team Member

Krina Mallgren - State Farm Agent; Spokane Valley (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Krina Mallgren - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join their Spokane Valley office. The ideal candidate will provide top-notch customer service, manage appointments, and support various administrative tasks.

Strong communication, organizational skills, and a desire to contribute to a positive workplace are essential. This role offers opportunities for growth within a leading insurance agency.

Qualifications

• Previous experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet customers warmly and manage appointments.
• Handle incoming inquiries and maintain customer records.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Customer service

Sales conversations engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Krina Mallgren - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.