Receptionist - State Farm Agent Team Member

Andrew Robinson - State Farm Agent; Shreveport (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency in Shreveport is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be organized, detail-oriented, and committed to providing excellent customer service while supporting the team with various tasks. This role involves greeting clients, managing communications, and engaging in sales conversations to offer insurance solutions.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet clients warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in sales conversations with prospective clients.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Sales Engagement

Education

Previous experience in a receptionist or customer service role

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION : Andrew Robinson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities :

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications :

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation : $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Shreveport, LA and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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