Receptionist - State Farm Agent Team Member

Melissa Long - State Farm Agent; Sevierville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Job summary

Melissa Long Insurance and Financial Services is seeking a front desk receptionist to warmly greet clients and manage calls and appointments. You will help maintain customer records and support daily office operations in a friendly, professional environment.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry, with a comfort level in discussing options with customers. This on-site role offers growth opportunities and a supportive team atmosphere.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Basic computer skills

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Melissa Long Insurance and Financial Services is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a front desk receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.