Receptionist - State Farm Agent Team Member

State Farm; Garland (TX); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm in Garland, Texas is seeking a dynamic individual for the role of Receptionist - State Farm Agent Team Member. This position focuses on providing excellent customer service, greeting customers warmly, and managing office communications.

The ideal candidate will have experience in a similar role, possess strong communication and organizational skills, and be comfortable engaging in sales conversations. Benefits include competitive salary, a flexible schedule, training, and development opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities are crucial.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and communications.
• Assist in handling inquiries and maintaining records.
• Engage with customers, offering insurance options.
• Provide excellent customer service.
• Support the team with administrative tasks.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.