RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

State Farm Insurance & Financial Services; Roswell (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hourly Plus Commission

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Cliff Wilcox in Roswell, GA seeks a Receptionist - State Farm Agent Team Member to deliver friendly customer service and coordinate daily office operations.

The role involves assisting customers, scheduling, CRM usage, and identifying opportunities to offer insurance options, while supporting the team in administrative tasks and projects.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Organizational ability and multitasking comfort.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Organization

CRM

MS Office

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Roswell, GA

Responsive recruiter

Replies within 24 hours

Benefits

• Hourly Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’ve been proudly part of State Farm since 2007, building a career centered on service, community, and leadership. I earned my BSIE from University of Michigan and my MBA from Loyola University Chicago.

Giving back is an important part of who I am. I’ve served as Past President of the North Fulton Rotary Club, volunteer with Special Olympics, and am an active member of my local church. I also coach youth hockey, baseball, football, and soccer, which has given me a deep appreciation for teamwork and mentorship.

We offer a Simple IRA and flexible scheduling to support a healthy work-life balance. Our office is a place where community values and professional growth come together, and we’re looking for people who share that same passion for helping others and being part of something meaningful.

Role Description

Cliff Wilcox - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $55,000.00 per year