Receptionist - State Farm Agent Team Member

Scott Yuill - State Farm Agent; Rocklin (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Life insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Job summary

Scott Yuill - State Farm Agent is looking for a proactive and detail-oriented Receptionist & Office Manager to join the team in Rocklin, California. This role is critical as the first point of contact for customers and involves managing daily office operations while ensuring customer satisfaction.

The position offers competitive compensation, benefits including license reimbursement and health insurance, and opportunities for advancement. Candidates should possess strong communication skills and basic knowledge in social media and human resource management.

Qualifications

• Basic knowledge of Social Media and Search Engine Optimization.
• Basic knowledge of human resource management.
• Strong organizational and multitasking abilities.

Responsibilities

• Foster a positive work environment for customer service.
• Oversee daily office operations and customer inquiries.
• Develop strategies to enhance customer satisfaction.

Skills

Leadership and interpersonal skills

Excellent communication skills

Detail-oriented

Proficiency in Microsoft Office

Job description

Benefits

• License reimbursement
• Life insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

Job Description

We are seeking a proactive and detail-oriented Receptionist & Office Manager to join our State Farm agency. As the first point of contact for our customers, you will deliver exceptional customer service while ensuring the smooth operation of our office. This dual role combines receptionist duties with office management responsibilities, offering a unique opportunity to make a meaningful impact on our team and the customers we serve.

This is a full-time position with competitive compensation and benefits. A part-time option may be available, though benefits may vary.

Responsibilities

• Foster a positive and collaborative work environment conducive to providing exceptional customer service.
• Oversee daily office operations, including but not limited to customer inquiries, policy management, and administrative tasks.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Identify cross-selling and upselling opportunities to assist existing customers with additional insurance products and services.

Requirements

• Basic knowledge of Social Media and Search Engine Optimization
• Basic knowledge of human resource management
• Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and other relevant software applications.