Receptionist - State Farm Agent Team Member

Christian Lett - State Farm Agent; Prosper (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Christian Lett - State Farm Agent in Prosper, TX is seeking a friendly Receptionist to join the team. The role focuses on delivering excellent customer service, managing phones, scheduling appointments, and supporting daily operations.

You will greet customers, handle inquiries, maintain and organize records, and participate in sales conversations by identifying opportunities to present insurance options. Strong communication and multitasking skills are essential in this welcoming,

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Office skills

CRM systems

Organizational skills

Tools

CRM software

Office Suite

Phone systems

Job description

ROLE DESCRIPTION:

Christian Lett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.