Receptionist - State Farm Agent Team Member

Steve Metzler; Pittsburgh (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm insurance agency in Pittsburgh is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will manage appointments, assist customers, and support administrative tasks. Applicants should have prior experience in customer service, strong communication skills, and basic computer proficiency. This position offers a competitive salary and comprehensive benefits in a family-oriented work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Ability to organize and multitask effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Pittsburgh, PA

Responsive recruiter; Replies within 24 hours

Benefits

• Licensing Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

At Steve Metzler’s State Farm agency, we’re more than just an insurance office — we’re a friendly, family‑oriented team that values a positive, supportive work environment. Enjoy great staff benefits including paid time off, health insurance, and opportunities to increase your earning potential through team contests and performance goals. Steve has proudly called Pittsburgh home for the past 5 years and has enjoyed nearly 8 years with State Farm in the insurance industry. When he's not helping customers protect what matters most, he enjoys watching hockey and spending quality time with his wife and two dogs, Turbo and Baloo. If you're looking for a place where you're valued, encouraged to grow, and treated like family — this is it. Apply today and start building a career you’ll love!

Role Description

Steve Metzler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.