Receptionist - State Farm Agent Team Member

State Farm Agent; Phoenix (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading insurance agency in Phoenix, AZ is seeking a Receptionist - State Farm Agent Team Member. This role involves providing exceptional customer service, managing appointments, and supporting administrative tasks. The ideal candidate will have strong communication skills and a background in customer service, with opportunities for growth within the agency.

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Company parties

Health insurance

Signing bonus

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Join to apply for the Receptionist - State Farm Agent Team Member role at State Farm Agent.

2 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Role Description

Lynn Buss - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Health insurance
• Signing bonus

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $50,000.00 - $75,000.00 per year.

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Phoenix, AZ, and assist customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. They are responsible for employment decisions regarding their staff.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Insurance