Receptionist - State Farm Agent Team Member

Sfalfaro; Petaluma (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Competitive salary

Flexible schedule

Training & development

Job summary

An insurance agency in Petaluma, CA, is seeking a Receptionist to join its team. The ideal candidate should be organized and detail-oriented, with previous customer service experience. Responsibilities include greeting customers, managing appointments, and supporting team tasks. The role offers a salary ranging from $40,000 to $60,000 per year and various benefits. This is an excellent opportunity for growth in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and committed to a positive workplace.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication skills

Organizational skills

Multitasking abilities

Sales conversations

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Overview

Full Time in Petaluma, CA

Replies within 24 hours

Benefits

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Competitive salary
• Flexible schedule
• Training & development

Role Description

Miguel Alfaro - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Compensation $40,000.00 - $60,000.00 per year

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