Receptionist - State Farm Agent Team Member

Joycecoleman; Orlando (FL); On-site; USD 36,000 - 46,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to join their dynamic team. This role involves providing exceptional customer service, managing office communications, and supporting the team with various administrative tasks. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance sector. This position offers a chance to grow and advance your career while making a positive impact in the community. Join a supportive environment where your contributions are valued and rewarded.

Benefits

Health Insurance

Paid Time Off

Opportunity for Advancement

Profit Sharing

Bonus Based on Performance

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Customer Service

Communication Skills

Organizational Skills

Sales Skills

Basic Computer Skills

Tools

Microsoft Office

CRM Systems

Job description

Full Time in Tampa, FL

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing

ROLE DESCRIPTION

Joyce Coleman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $36,000.00 - $46,000.00 per year

Application

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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