Receptionist - State Farm Agent Team Member

Bertwest; Olive Branch (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bertwest in Olive Branch, Mississippi, is looking for a Receptionist - State Farm Agent Team Member to provide exceptional customer service and manage office communications. The ideal candidate should be organized, detail-oriented, and eager to contribute to a positive workplace.

This role involves greeting customers, managing appointments, and assisting with inquiries. Candidates are expected to possess strong communication and interpersonal skills, with a commitment to customer satisfaction and growth in the insurance field.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Sales engagement

Basic computer skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Bert West - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.