Receptionist - State Farm Agent Team Member

State Farm Agent; Northbrook (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

State Farm Agent in Northbrook is seeking a Receptionist - State Farm Agent Team Member to enhance our customer service. The ideal candidate will be organized, detail-oriented, and passionate about providing exceptional service.

This role involves greeting customers, managing appointments, and assisting with inquiries. Compensation for this position ranges from $40,000 to $50,000 per year, reflecting the importance of this role in our commitment to customer satisfaction.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to communicate effectively with customers.
• Strong organizational and multitasking skills required.

Responsibilities

• Greet customers warmly and manage appointments.
• Assist customers with inquiries and maintain records.
• Engage in sales conversations with clients.

Skills

Communication skills

Organizational abilities

Interpersonal skills

Multitasking abilities

Basic computer skills

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Todd Markman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year

Location: Wilmette, IL

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Wilmette, IL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.