Receptionist - State Farm Agent Team Member

Jimcahlik; North Ridgeville (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Salary Increase Incentives

Ability to earn additional PTO and Travel Bonus

Simple IRA with Match

Health Insurance Reimbursement

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Jimcahlik in North Ridgeville, Ohio is looking for a Receptionist to provide exceptional service to customers. The ideal candidate should be organized and detail-oriented, contributing to a supportive work environment. Responsibilities include greeting customers, managing appointments, handling inquiries, and providing customer service.

The role requires previous experience in customer service and involves engaging in sales conversations. This is a great opportunity for personal growth in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

Benefits

• Salary Increase Incentives
• Ability to earn additional PTO and Travel Bonus
• Simple IRA with Match
• Health Insurance Reimbursement
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Role Description

Jim Cahlik State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.