Receptionist - State Farm Agent Team Member

Vipulverma; North Brunswick Township (NJ); On-site; USD 24,796; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

An insurance agency in North Brunswick Township is seeking a Receptionist for their team. The ideal candidate will be reliable, energetic, and bilingual in Spanish, engaging warmly with customers and assisting in various administrative tasks. Responsibilities include managing office communications, scheduling appointments, and providing excellent customer service. The position offers a competitive salary of $18.00 per hour along with various benefits. This is a great opportunity to grow your career and make a positive impact in the community.

Qualifications

• Bilingual in Spanish preferred.
• Energetic and reliable with a positive work attitude.
• Comfortable engaging in customer sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with customer inquiries and record maintenance.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Location: Full Time in North Brunswick - NJ

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

Role Description

We are looking for an honest, energetic and reliable bilingual Spanish individual with great work attitude to work the hours of 9:00 AM to 5:00 PM from Mon-Fri.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Direct phone traffic to the right team member and handle simple billing inquiries.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs, call for billing and payments.
• Support the team with various administrative tasks and projects.
• Administrative work: scanning, mailing, cleanup break room and ordering supplies.

Qualifications

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$18.00 per hour

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