Receptionist - State Farm Agent Team Member

David Kolb; Muskogee (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Opportunity for advancement

Training & development

Job summary

David Kolb - State Farm Agent is seeking a Receptionist to join the team in Muskogee, OK. The role requires a highly organized, detail‑oriented individual who contributes to a positive workplace and supports daily office operations.

You will greet clients, manage scheduling, handle inquiries, and assist with CRM records while exploring opportunities to offer insurance options. Strong communication and multitasking abilities are essential for success.

Qualifications

• Ability to communicate clearly with customers and teammates.
• Strong interpersonal skills to build rapport with clients.
• Excellent organizational and multitasking abilities to manage inquiries and schedules.

Responsibilities

• Greet customers in person and over the phone and direct to the right team member.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to discuss insurance options when appropriate.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Competitive salary
• Paid time off
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

David Kolb - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.