Receptionist - State Farm Agent Team Member

Noah Khaja - State Farm Agent; Montvale (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Job summary

Noah Khaja State Farm Agency in Montvale, NJ is seeking a friendly customer service representative/receptionist to greet clients, answer phones, schedule appointments, and maintain accurate records. This role focuses on delivering outstanding service and supporting the team in day-to-day operations.

Candidates should be comfortable with sales conversations, have basic computer skills, and possess strong communication and multitasking abilities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Paid time off

ROLE DESCRIPTION

Noah Khaja State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a customer service representative/receptionist.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.