Receptionist - State Farm Agent Team Member

Joey McConnell - State Farm Agent; Hood River (OR); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

Job summary

Joey McConnell State Farm seeks a friendly receptionist focused on customer service to join our local office in Hood River, Oregon.

You will greet clients, schedule appointments, manage inquiries, and maintain customer records, while identifying sales opportunities and supporting team projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Paid time off
• Training & development
• 401(k)

ROLE DESCRIPTION:

Joey McConnell State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist specializing in customer service.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.