RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

Carlson Insurance Agency, Inc.; Milford (CT); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus program

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Wanda Carlson - State Farm Agent in Milford, CT is seeking a professional Receptionist to join the team. The role focuses on greeting clients, scheduling, and handling inquiries while supporting sales conversations for insurance solutions. Excellent customer service and organizational skills are essential for success.

The position offers a competitive compensation package with opportunities for growth and training within a supportive team environment.

Qualifications

• Experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet clients in person and over the phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage in sales conversations with clients to identify insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Role Description

Wanda Carlson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $50,000.00 per year