Receptionist - State Farm Agent Team Member

Talentify; Midlothian (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Salary

Paid time off

Valuable experience

Advancement opportunities

Job summary

State Farm is seeking a customer-focused Agent Team Member in Texas to help provide prompt service and information on insurance products. This role requires strong communication, organization, and bilingual Spanish abilities, working as part of an independent contractor agent team.

Responsibilities include answering inquiries, processing policy changes, claims, and billing questions, while contributing to a positive customer experience and professional growth within the agency.

Qualifications

• Excellent interpersonal and communication abilities, both written and verbal.
• People-oriented with strong organizational skills and attention to detail.
• Self-motivated, proactive, and dedicated to customer service.
• Ability to multi-task and adapt in a fast-paced environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing questions.
• Maintain a strong work ethic and commitment to success.
• As an Agent Team Member, you will receive salary, paid time off, valuable experience, and growth potential within the agency.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Multitasking

Bilingual - Spanish

Tools

Windows

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Bilingual - Spanish required

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.