Receptionist - State Farm Agent Team Member

Jeffrey Huntington - State Farm Agent; McCandless (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Salary plus bonus

Paid time off

Growth potential

Job summary

Jeffrey Huntington - State Farm Agent is seeking an energetic Receptionist to join the team in McCandless, PA ahead of the new location opening on March 1st, 2024.

This role emphasizes exceptional customer service, including responding to inquiries about insurance options and assisting with claims and policy changes. Ideal candidates should be proactive problem solvers with strong communication skills and a dedication to customer satisfaction.

Benefits include salary plus bonus, paid time off, and growth potential within the office.

Qualifications

• Dedicated to customer service.
• Able to obtain Auto/Homeowners License.
• Able to effectively relate to a customer and anticipate their needs.
• Excellent communication skills to assist customers.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Promote business development through exemplary communication.

Skills

Customer service skills

Communication skills

Problem-solving

Job description

We will be opening our second State Farm location in McCandless, PA on March 1st, 2024. We are looking for an energetic professional to add to our team immediately as we prepare for opening.

Role Description

As a Receptionist - State Farm Agent Team Member with Jeffrey Huntington - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to obtain Auto/Homeowners License
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Salary plus bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Bonus after achieving Auto/Homeowners License

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.