Receptionist - State Farm Agent Team Member

Brian Wiggins - State Farm Agent; Madison (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Company Simple IRA match

Bonus based on performance

Opportunity for advancement

Job summary

Brian Wiggins - State Farm Agent is seeking a Receptionist to warmly greet customers and manage calls, scheduling, and records. You will help identify opportunities to offer insurance options and support the team with administrative tasks. The role requires strong communication, organization, and a customer‑first mindset.

Join a collaborative State Farm agent team focused on service excellence and growth, with potential for advancement based on performance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Company Simple IRA match
• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION:

Brian Wiggins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.