Receptionist - State Farm Agent Team Member

Talentify; Madison (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Company Simple IRA match

Bonus based on performance

Opportunity for advancement

Job summary

State Farm Agent in Madison, AL is seeking a Receptionist - Team Member to deliver friendly front-desk support, handle calls and appointments, and maintain customer records for efficient service.

The role requires clear communication, strong organization, and the ability to explore insurance options with customers while supporting the team on daily admin tasks.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them appropriately.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Sales conversation comfort

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Company Simple IRA match
• Bonus based on performance
• Opportunity for advancement

Role Description

Brian Wiggins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.