Receptionist - State Farm Agent Team Member

Lisa Sams - State Farm Agent; Louisville (KY); Presencial; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Training & development

Simple IRA

Bonus based on performance

Flexible schedule

Opportunity for advancement

Licensing Paid by Agency

Resumo da oferta

Lisa Sams - State Farm Agent is seeking a highly organized Receptionist to join the team. Responsibilities include greeting customers, managing appointments, and handling inquiries while maintaining customer records. The ideal candidate will engage in sales conversations and support the office with administrative tasks.

Join a growing State Farm agency that offers training, advancement opportunities, and a friendly, customer-focused environment in Louisville, KY.

Qualificações

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Conhecimentos

Customer service experience

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Benefits:

• Licensing Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Lisa Sams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.