Receptionist - State Farm Agent Team Member

Kyle Mills - State Farm Agent; High Point (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Kyle Mills - State Farm Agent is seeking a Receptionist-Team Member to join our office in a fast-paced insurance environment. The ideal candidate will be highly organized, with a friendly demeanor and a focus on delivering exceptional customer service.

You will handle front-desk duties, coordinate with team members, and engage customers on insurance options. We offer a supportive workplace, opportunities for growth, and a flexible yet professional atmosphere.

Qualifications

• Experience in a receptionist role
• Strong verbal and written communication skills
• Well-organized with multitasking ability
• Comfortable with sales conversations
• Basic computer skills including Microsoft Office and CRM systems

Responsibilities

• Greet customers in person and by phone, directing them to the right team members
• Schedule appointments and manage office communications
• Assist with inquiries and maintain customer records
• Engage with prospective and existing customers to discuss insurance options
• Provide excellent customer service and follow up on customer needs
• Support the team with administrative tasks and projects

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Tools

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Kyle Mills - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.