Receptionist - State Farm Agent Team Member

Getgainsurance; Johns Creek (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Job summary

A local insurance agency in Johns Creek is seeking a Receptionist to manage customer interactions and office communications. Key responsibilities include greeting customers warmly, scheduling appointments, and maintaining records. The ideal candidate has experience in customer service and strong communication skills. Compensation ranges from $40,000 to $50,000 annually, with benefits including a Simple IRA and paid time off, in a collaborative office culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Customer service experience

Communication skills

Organizational skills

Sales engagement abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Title: Receptionist – State Farm Agent Team Member

Location: Johns Creek, GA – Full Time

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$40,000.00 – $50,000.00 per year

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2013 and currently has a small, close-knit team of three. We offer group life insurance, paid time off, holidays, a Simple IRA retirement plan, and reimbursement for licensing costs. Our office culture is flexible, collaborative, and supportive.

Employment Details

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.