Receptionist - State Farm Agent Team Member
Jeff Mossman
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Job summary
Jeff Mossman - State Farm Agent is seeking a Receptionist to join a team focused on delivering exceptional customer service in a fast-paced insurance office in Jacksonville, IL. The role emphasizes strong organization, effective communication, and a proactive approach to supporting agents and customers.
You will greet clients, schedule appointments, manage inquiries, and help identify suitable insurance options while contributing to a positive and productive workplace.
Qualifications
- Previous experience in a receptionist or customer service role.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Comfortable engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Responsibilities
- Greet customers in person and over the phone, directing them to the right team.
- Manage appointment scheduling and office communications.
- Assist with inquiries and maintain customer records.
- Engage with prospective and existing customers, identifying insurance options.
- Provide excellent customer service and follow up on customer needs.
- Support the team with administrative tasks and projects.
Skills
Tools
Job description
Full Time in Jacksonville - IL
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Bonus based on performance
I opened my agency in 2000 and currently lead a close-knit team of four. Before becoming an agent, I worked in State Farm claims. Insurance has deep roots in my family - both my father and grandfather were agents, making me a proud third‑generation State Farm agent.
Our agency is committed to supporting the local community and building lasting relationships with the customers we serve. That same sense of connection carries into our office, where we value taking care of one another and working together toward shared goals.
We offer health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work‑life balance. We want our team members to feel supported while building successful, long‑term careers.
Our culture is family‑oriented, supportive, and community‑focused. I'm looking for someone who is positive, goal‑oriented, and motivated to grow the business. The right person isn't afraid to get out there, build relationships, and pursue new opportunities while providing a great experience for our customers.
Jeff Mossman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $50,000.00 per year
Full Time in Jacksonville - IL
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
I opened my agency in 2000 and currently lead a close‑knit team of four. Before becoming an agent, I worked in State Farm claims. Insurance has deep roots in my family - both my father and grandfather were agents, making me a proud third‑generation State Farm agent.
Our agency is committed to supporting the local community and building lasting relationships with the customers we serve. That same sense of connection carries into our office, where we value taking care of one another and working together toward shared goals.
We offer health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work‑life balance. We want our team members to feel supported while building successful, long‑term careers.
Our culture is family‑oriented, supportive, and community‑focused. I'm looking for someone who is positive, goal‑oriented, and motivated to grow the business. The right person isn't afraid to get out there, build relationships, and pursue new opportunities while providing a great experience for our customers.
Jeff Mossman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $50,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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