Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Irving (TX); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Sandi Brown - State Farm Agent in Irving, TX is looking for a Customer Service Representative to deliver exceptional customer experiences in a supportive, team-driven environment.

You will resolve inquiries, coordinate with the agent team, and help customers with insurance and financial services while contributing to a growth-focused business.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Connaissances

Customer service

Communication

Detail-oriented

Multitasking

Teamwork

Description du poste

About Our Agency

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Responsive recruiter

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Our agency offers paid time off, sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can enjoy their work while building a rewarding career.

Our office is friendly, collaborative, and genuinely enjoys working together. I'm looking for someone who is a quick learner, works well with others, and will be a great addition to our close-knit team. If you're ready to learn, contribute, and grow with a supportive agency, we'd love to meet you.

Role Description

As a Customer Service Representative with Sandi Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Irving, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.