Receptionist - State Farm Agent Team Member

Trentfairfield; Illinois; On-site; USD 45,000 - 65,000; Full time

Job summary

An established industry player in the insurance sector is seeking a Receptionist to join their dynamic team. This role is perfect for individuals who are organized, detail-oriented, and eager to grow within the insurance industry. You will be responsible for providing exceptional customer service, managing office communications, and supporting the team with various administrative tasks. This is a fantastic opportunity to make a difference in your community while building a rewarding career. Join a supportive environment that values your contributions and offers opportunities for advancement.

Benefits

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Previous experience in a receptionist or customer service role is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling inquiries and maintaining customer records.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Sales Conversations

Education

High School Diploma

Tools

Microsoft Office

CRM Systems

Job description

Full Time in Peoria, IL

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

Trent Fairfield - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.