Receptionist - State Farm Agent Team Member

Talentify; Houtzdale (Clearfield County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Licensing Fees Covered

Paid time off (vacation and personal/s

senior

Job summary

State Farm Agent Sharon Pusey is seeking a friendly Receptionist to join our team in assisting customers and coordinating office communications. You will greet clients, manage appointments, and support the sales process with basic insurance option discussions.

Ideal candidates have prior receptionist or customer service experience, strong communication and organizational skills, and comfortable using MS Office and CRM systems to maintain records and follow up with customers. Training provided.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing Fees Covered
• Paid time off (vacation and personal/sick days)
• Hourly plus commission/bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
Sharon Pusey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.