Receptionist - State Farm Agent Team Member

Keiko Pacheco - State Farm Agent; Honolulu (HI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

Training

Development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Keiko Pacheco - State Farm Agent is seeking a receptionist to support daily operations, greet customers, manage calls and appointments, and maintain records. You will engage with clients to identify insurance opportunities while delivering friendly, efficient service.

The role emphasizes organization, communication, and a proactive, customer-focused approach in a busy insurance office setting.

Qualifications

• Experience in receptionist or customer service roles.

Responsibilities

• Greet customers in person and on the phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist duties

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Keiko Pacheco - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.