Receptionist - State Farm Agent Team Member

Noah Pierce - State Farm Agent; Helotes (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Noah Pierce State Farm Agency in Helotes, Texas is seeking a Receptionist to join the team. You will greet clients, manage schedules, handle inquiries, and maintain customer records while supporting sales conversations for insurance solutions.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. We offer a supportive workplace, growth opportunities, and a commitment to training, with a flexible schedule and competitive compensation.

Qualifications

• Experience in receptionist or customer service roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.
• Spanish language preferred.

Responsibilities

• Greet clients in person and by phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in sales conversations offering insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Spanish language

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Noah Pierce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

ABOUT OUR AGENCY:

The Noah Pierce State Farm Agency is a growing, community-focused insurance office based in Helotes, Texas, proudly serving Helotes, San Antonio, Boerne, Bandera, and surrounding areas.

Noah Pierce grew up in Rice Lake, Wisconsin, and attended Evangel University before moving to Texas with his wife, Becca. He began his insurance career as a licensed team member in his cousin’s State Farm agency, where he discovered a passion for serving clients, building trust, and developing strong teams. That experience led him to open his own agency in 2020.

Since then, the agency has grown steadily to a team of approximately 15 professionals across sales, service, leadership, and operations. We’re proud of the culture we’ve built—one rooted in accountability, support, and continuous improvement. As part of our long-term growth plan, we’re excited to be opening a second location in April 2026, creating new opportunities for advancement and leadership.

Our mission is to help individuals and families cut through life’s uncertainties and live with confidence—knowing their insurance coverage truly protects what matters most. We believe in education over pressure, long-term relationships over quick transactions, and showing up consistently for our clients and our community.

We’re seeking team members who are:

• Reliable, motivated, and eager to grow
• Professional, organized, and detail-oriented
• Comfortable building relationships and communicating with clients
• Team-oriented, with strong ownership and follow-through
• Interested in a long-term opportunity with room to develop
• Insurance experience is helpful, but not required. We care just as much about attitude, work ethic, coachability, and a desire to learn.

Why Join Our Team?

• Supportive leadership that genuinely invests in training and development
• A structured, well-run agency with clear expectations and growth paths
• A stable, expanding organization with long-term career opportunities
• A culture that values people, performance, and doing things the right way

If you’re looking for a role where your work matters, your effort is recognized, and you can grow alongside a strong, driven team—we’d love to connect with you.