Receptionist - State Farm Agent Team Member

Geremy Byrne - State Farm Agent; Hawthorne (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Geremy Byrne - State Farm Agent is looking for a highly organized Receptionist to join their dynamic team in Hawthorne, New York. The ideal candidate will excel in customer service, managing appointments, and supporting various administrative tasks.

As a Receptionist, you will be the first point of contact for customers, responsible for ensuring they receive excellent service and follow-up. A background in customer service or a similar role is essential, along with strong communication skills and basic computer proficiency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and handle office communications.
• Provide excellent customer service and follow up on needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Geremy Byrne - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.