Receptionist - State Farm Agent Team Member

Kevin Burgman - State Farm Agent; Hamilton (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Job summary

Kevin Burgman - State Farm Agent is seeking a Bilingual Receptionist to provide exceptional customer service and support within our Hamilton office. The ideal candidate is organized, detail-oriented, and eager to contribute to a positive workplace culture.

This role involves greeting customers, managing appointments, engaging in sales conversations, and assisting with administrative tasks. Join us to be part of a team where your contributions will be valued and recognized.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus

Role Description

Kevin Burgman State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Bilingual Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.