Receptionist - State Farm Agent Team Member

Blake Thomas - State Farm Agent; Gulf Breeze (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Blake Thomas - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy insurance office in Gulf Breeze, FL. The role focuses on delivering outstanding customer service and supporting day-to-day operations.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while contributing to a positive workplace and client satisfaction. Join a team that values growth, offers training, and provides opportunities to engage with

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Mentioned sales conversations with customers is a plus.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone; direct them to team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organization

Multitasking

CRM systems

Microsoft Office

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Blake Thomas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.