Receptionist - State Farm Agent Team Member

Chuckhemmertinsurance; Grass Valley (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chuck Hemmert Insurance and Financial Services, INC. is seeking a receptionist/customer service representative to greet customers, manage appointments, and maintain client records.

The role involves engaging with prospective and existing customers to offer insurance options and deliver excellent service in a supportive team environment. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive workplace and ongoing

Qualifications

• Experience in working with the public is desirable.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Public interaction

Communication

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Chuck Hemmert Insurance and Financial Services, INC. is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist/ customer service representative.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Experience in working with the public is desirable.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.