Receptionist - State Farm Agent Team Member

Johnpattersonagency; Glen Allen (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

A local insurance agency in Virginia is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service. The ideal candidate will manage customer interactions, appointment scheduling, and support administrative tasks. Previous customer service experience and strong communication skills are required. Benefits include health insurance, a simple IRA, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and committed to a positive workplace.

Responsibilities

• Greet customers and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Glen Allen, VA

Compensation $45,000.00 - $60,000.00 per year

ABOUT OUR AGENCY

We’re a locally rooted, fast-moving insurance agency that believes in doing business the right way with energy, integrity, and a deep connection to our community. We show up for our neighbors — whether it’s helping them find the right coverage or sponsoring the next big event. If you love people, live for a challenge, and want to be part of something bigger than yourself, let’s talk.

ROLE DESCRIPTION

John Patterson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.