RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

Denise Elliott - State Farm Insurance Agent; Durango (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Denise Elliott - State Farm Agent is looking for a friendly Receptionist to join the team in Durango, CO. The role focuses on greeting customers, scheduling appointments, and supporting office operations in a fast-paced environment.

The ideal candidate is organized, detail-oriented, and comfortable discussing sales opportunities with clients. Prior admin experience, good communication, and basic computer skills (Microsoft Office, CRM) are preferred. Training and development are offered.

Qualifications

• Experience in administrative roles.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking capabilities.
• Comfort engaging in sales conversations.
• Licensing preferred.
• Proficient with QuickBooks.
• Experience with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Administrative experience

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Licensed preferred

Tools

Microsoft Office

CRM systems

QuickBooks

Job description

Receptionist - State Farm Agent Team Member

Full Time in Durango - CO

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Denise has been with State Farm since 1980, building a long-standing career marked by excellence and leadership. Alongside her team, she has earned multiple recognitions, including Lifetime President’s Club, Ambassador Club Qualifier, and Crystal Excellence awards - reflecting a consistent commitment to high performance and customer care.

She is deeply involved in the Durango and Bayfield communities, holding positions with both local Chambers of Commerce and staying actively engaged in community initiatives. Hospitality is a big part of the office culture. Denise takes pride in creating a welcoming environment for both team members and customers, often with sweet treats and a friendly, open atmosphere that makes people feel at home.

For our team, we offer a supportive, inclusive environment where different backgrounds and perspectives are valued. We strongly encourage bilingual candidates to apply as we continue to build a diverse team that can better serve our community.

Our office culture is warm, collaborative, and people-focused. We’re looking for someone who is friendly, team-oriented, and enjoys building relationships - someone who wants to be part of a positive environment where both customers and team members feel valued every day.

Role Description

Denise Elliott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in an administrative role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Licensed applicants preferred.
• Proficient in Quickbooks.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.