Receptionist - State Farm Agent Team Member

Nate Nash - State Farm Agent; Collierville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Hourly Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nate Nash - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in Collierville, TN. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and assist with administrative tasks while exploring opportunities to offer insurance options. A friendly, professional demeanor is essential.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up.
• Support team with administrative tasks.

Skills

Reception experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Nate Nash - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.