Receptionist - State Farm Agent Team Member

Nathaniel Ellis - State Farm Agent; Atlanta (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Nathaniel Ellis - State Farm Agent in Atlanta, Georgia is seeking a Receptionist to join our dynamic team. In this role, you will provide excellent customer service and manage office communications, ensuring a positive experience for our clients.

The ideal candidate should have previous experience in customer service, strong communication skills, and a comfort level in engaging in sales conversations. This is a fantastic opportunity to grow within the insurance industry while offering valuable support to our team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and communications.
• Assist with customer inquiries and maintain records.
• Identify sales opportunities with customers.

Skills

Customer service

Communication skills

Organizational skills

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Nathaniel Ellis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.