Receptionist - State Farm Agent Team Member

Misty-Allen---State-Farm-Agent; Cleveland (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Misty Allen State Farm is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, manage appointments, and handle inquiries, supporting a friendly and productive office.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations while maintaining customer records and office communications. Proficiency in Microsoft Office and CRM systems is expected; hours are 8-1pm or 12-5pm, with opportunities for growth.

Qualifications

• Previous experience in a receptionist, customer service or sales role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organizational skills

Sales conversations

Multitasking

CRM experience

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Role Description

Misty Allen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist, customer service or sales role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

8-1pm or 12-5pm

About the Agency

At Misty Allen State Farm, we're passionate about helping individuals, families, and businesses protect what matters most. With nearly 30 years of insurance and financial services experience, Misty has built an agency centered around exceptional service, lasting relationships, and helping team members grow.

We're proud to serve customers throughout Tennessee and Georgia and are committed to making insurance simple, personal, and meaningful.