Receptionist - State Farm Agent Team Member

Andy Kandola Insurance State Farm; City of Tonawanda (NY); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Competitive salary

Flexible schedule

Paid time off

Profit sharing

Training & development

Descripción de la vacante

Andy Kandola - State Farm Agent is seeking a Receptionist - Team Member to join our insurance office. The role emphasizes friendly customer interactions, appointment coordination, and accurate record keeping to support a busy team.

The ideal candidate will be organized, detail oriented, and eager to learn about insurance products while contributing to a positive workplace. Training and development opportunities are provided.

Formación

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers in person and over the phone and direct to team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on needs.
• Assist team with administrative tasks and projects.

Conocimientos

Receptionist duties

Customer service

Communication

Organizational skills

CRM systems

Herramientas

Microsoft Office

CRM software

Descripción del empleo

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Profit sharing
• Training & development

ROLE DESCRIPTION:

Andy Kandola - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.