Receptionist - State Farm Agent Team Member

Stephanie Mahoney - State Farm Agent; City of Schenectady (NY); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Schenectady is looking for a part-time customer service representative. The role involves managing inquiries, maintaining records, and providing excellent support to customers. Ideal candidates are organized and eager to learn, with previous experience in customer service. This position offers a flexible schedule and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Eager to learn and grow within the insurance industry.

Responsibilities

• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

This is a part time position that could lead to full time. Hours would be afternoons.