Receptionist - State Farm Agent Team Member

State-Farm-319b4913; Brunswick (ME); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Chris Grimes Insurance Agency in Brunswick, ME is seeking a friendly receptionist to greet clients, handle calls, schedule appointments, and support office operations. The ideal candidate is organized, detail oriented, and comfortable with sales conversations to discuss insurance options.

Windows, MS Office, and CRM skills are preferred, with the ability to obtain a Property & Casualty license within 45 days.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willing to engage in sales conversations.
• Proficient with Windows and basic computer applications, including Microsoft Office and CRM systems.
• Property and Casualty license or ability to obtain within 45 days.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers, identifying insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Computer skills

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance

Role description

Chris Grimes Insurance Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Property and Casualty license (must be able to obtain)

Requirements

• Excellent interpersonal skills
• Able to obtain Professional Insurance License within the first 45 days of employment. All required study material will be provided. Pay increase after license is acquired.
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task

As an Agent Team Member, you will receive

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency