Receptionist - State Farm Agent Team Member

Molly McGill - State Farm Agent; Arvada (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Signing bonus

Training & development

Bonuses based on performance

Job summary

Molly McGill - State Farm Agent in Arvada, Colorado, is seeking a Receptionist to join its team. The ideal candidate will be highly organized, detail-oriented, and dedicated to providing exceptional customer service. This role will require managing office communications and customer interactions while contributing positively to a productive workplace.

The successful candidate will engage with customers, manage appointments, and assist in various administrative tasks. A supportive team environment awaits, offering opportunities for learning and growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Enthusiastic about the role insurance and financial products play in helping people.
• Self-motivated with confidence in selling based on service and value.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Wellness resources

Role Description

Molly McGill State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to work in a team environment
• Confidence in selling on service, value, and trust, not just lowest price

As an Agent Team Member, you will receive

• 401K & Employer Match
• 8 Paid Holidays
• Health insurance
• 12 Paid time off days a year
• Training & Development
• Base pay plus uncapped commission
• Bonuses based on performance in addition to commission & base pay

This role is an in person position